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Tagging a specialist agent in chat

From any Iris conversation you can hand real work to a specialist agent — the run happens on the Workflow board and the results come back into your chat when they're done.

Written by Schae Lilley

What tagging an agent does

Iris is great for questions and analysis, but sometimes you want a full piece of work done — say, a creative review from the Meta Ads specialist. Tagging an agent kicks off a genuine agent run for the pinned client. It's the same kind of run you'd see anywhere else in Omega: it appears on the Workflow board, works through its task, and delivers a real output.

How to tag an agent

  1. Open (or start) an Iris chat with the right client pinned in the client picker.

  2. With the message box empty, type /. A specialist picker opens, listing the agents you can run — search or browse to find the right one.

  3. Choose your specialist. A chip appears above the message box showing which agent will run (for example, "Runs Meta Ads Specialist").

  4. Type what you want done, just as you'd brief a teammate, and send the message.

Changed your mind? Click the x on the chip to remove the specialist before sending — your message will go to Iris as normal.

What happens next

  • Iris dispatches the specialist against the pinned client, and the run starts immediately.

  • The run lands on the Workflow board, where you can watch its progress like any other agent run. A chip on Iris's reply links you straight to it.

  • When the run finishes, the specialist's findings are woven back into your conversation, and the chip updates so you can jump to the full result on Workflow.

You don't need to sit and wait — carry on with your day, and come back to the chat or the Workflow board when it's done.

When to tag an agent vs. just asking Iris

  • Ask Iris when you want an answer: numbers, trends, comparisons, explanations, quick charts. Iris responds in seconds to minutes, right in the conversation.

  • Tag a specialist when you want a deliverable or a deep, structured piece of work — a creative review, a channel audit, an analysis that follows a specialist's full playbook.

Tip: Because the run is briefed from your chat, do your thinking with Iris first. Explore the problem, narrow down what matters, then tag the specialist with a sharp, specific brief — you'll get a better result than tagging one cold.

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