What a queued item is
When you're triaging signals in Scan, you don't have to act on everything immediately. Choosing Queue on a signal parks it in the Queued column of the Workflow board — it's out of your Scan triage, but nothing has been dispatched yet. That pause is your chance to decide who should do the work.
Picking the specialist
On the Workflow board, click a card in the Queued column. The full signal detail opens in place — the same view you'd see in Scan, with the trend, the diagnosis, and what the system recommends doing.
Look for the Recommended agent section. Omega suggests the specialist best suited to the signal — for example, a paid social specialist for a creative fatigue signal.
If more than one specialist fits, you'll see Recommended agents — pick one to run with a choice of options. Each option names the agent and describes what it would actually do with this signal, so you're choosing between approaches, not just names.
Select the one you want.
Setting the deliverable format (optional)
Below the agent choice you can describe the output you want in plain words — "as a deck," "an Excel spreadsheet," "a one-page summary." Leave it blank and the agent uses the default format for that kind of signal.
Dispatching the run
With your specialist selected, click Run. The agent is dispatched immediately.
The card moves from Queued to Running, where you can watch its progress live.
When the agent finishes, the work lands in Review for a human decision like any other run.
If, on a second look, the signal isn't worth pursuing, choose Dismiss instead — you'll be asked for a brief reason, which helps the system learn what not to surface.
Tip: The recommended option is a strong default — it's chosen based on the signal's diagnosis. Override it when you know something the system doesn't, like a channel being handled by another team this quarter.
Note: Some signals don't show an agent choice. When only one specialist fits, you'll see a single confirmed recommendation, and Run dispatches it directly. Either way, nothing runs until you say so.