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πŸ“ˆ Marketing KPI

Written by Schae Lilley
Updated over 4 months ago

Overview

The Marketing KPI report surfaces performance insights tied to advertising spend, traffic, and platform-specific effectiveness. It is designed to help teams understand efficiency, engagement, and ROI across channels.

Integrations Required

  • OMS (eg. Shopify)

  • Digital Analytics (eg. GA4)

  • Paid Media (eg. Facebook Ads, Google Ads, TikTok Ads, etc)

Sections

  • Net Sales Performance & Customer Segmentation - Shows overall sales trends with breakdown by new vs. returning customers. This answers: "How is our revenue trending?" and "What's the split between new customer acquisition and existing customer retention?"

  • Ad Spend Performance & Channel Breakdown - Tracks marketing investment over time with detailed channel spend allocation. This answers: "How much are we investing in marketing?" and "Which channels are receiving the most budget?"

  • Cost per Conversion Metrics - Shows acquisition costs trending over time with channel-specific breakdowns. This answers: "How efficiently are we acquiring customers?" and "Which channels provide the lowest acquisition costs?"

  • Cost per Session Analysis - Tracks the cost to drive traffic with channel comparisons. This answers: "How much does it cost to drive traffic?" and "Which channels are most cost-effective for generating visits?"

  • Bounce Rate Performance - Monitors engagement quality across channels and time periods. This answers: "Are we driving quality traffic?" and "Which channels bring the most engaged visitors?"

  • New Customer Acquisition - Tracks new customer growth with channel attribution. This answers: "How effectively are we growing our customer base?" and "Which channels are best for acquiring new customers?"

  • Platform Performance Tables - Two comprehensive tables showing Top 10 Platforms by Revenue and by CTR, including detailed metrics like impressions, clicks, conversions, CVR, CPA, CTR, and AOV. This answers: "Which platforms deliver the best ROI?" and "How should we optimize our platform mix for different objectives?"

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