At Power Digital, protecting your data is a top priority. We classify and safeguard all data, whether confidential, restricted, or public, according to strict internal policies and legal standards. When your data is no longer needed or you request its removal, we ensure it is securely deleted following our internal Data Retention and Disposal procedures.
Requesting a Data Deletion
If you’re a client and need to request the deletion of your data from nova, we’ve made the process simple and secure.
✅ Follow these steps:
Log in to your nova account.
Click on the Intercom widget at the bottom right of the screen.
Select “Data”
Choose “Data Retention”
When prompted with the question “Do you need to delete client data from nova?”, select “Yes.”
Fill out the required information:
Client Name
Point of Contact (POC) Name
Requested Deletion Date
Reason for Deletion
Once submitted, our team will review the request and ensure it is processed according to our data classification and retention policy. Data will be deleted securely and in compliance with legal and contractual obligations.
If you have any questions before submitting your request, feel free to reach out through the same Intercom widget or contact your account manager directly.
Check our Data Management policy here for additional details.